|The Utility Branded Consumer Portal
The Utility Branded Consumer Portal is a consumer self-service website, branded with the utility’s look and formatting. The portal is hosted by NEXGEN Cloud and is integrated into the utilities existing customer website. It frees the utility from creating and hosting its own consumer portal.
The Portal gives utility customers access to up-to-date information regarding their electricity usage and costs. It also educates consumers about the implications of their power usage and gives them incentives to conserve energy.
Most importantly, the Portal gives utilities a tool to affect consumer demand rather than just respond to it. The results are greater operational efficiencies, such as reduced the number of calls to customer service and reduced length of power outages, increased customer satisfaction and lower environmental impact.
Utility Branded Consumer Portal presents information online, via mobile device or through subscription push email.